We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. Reddit and its partners use cookies and similar technologies to provide you with a better experience. If you are unsure about phone compatibility, please contact customer service for assistance. Here's how to transfer your current Xfinity Wireless SIM card to an Privacy Policy. Your old SIM card with all its data will be transferred to the new phone, and you can start using it. So first you only need the sim that came with the New phone. I just swap the sim and carry on with life. Yes, there are some really exciting Xfinity packages for seniors. What happens if I take my SIM card and put it in another phone? 6. However, since the billing address is my home, they wer unable to do so. The personnel there will be able to help you out. Getting error messages? Remove your old SIM card from your phones sim slot and insert the new SIM card. Sim card | Xfinity Community Forum This information is still stored on the old card, so any phone numbers, addresses or text messages that you lose are available if you insert the old card into the device. How to Activate Your Replacement iPhone - wikiHow Tech Support How to Damage a SIM Card When you remove your SIM card from your phone and replace it with another card, you lose access to any information on the original card. Then cancel other line. An Xfinity Mobile phone uses a SIM card just like any other phone. Can I put my Xfinity SIM Card in another phone? Here is your answer. Yes, you can use and operate any phone with Xfinity Voice, but your phone should be an Xfinity Voice-supported phone to use all of the available service features.+. They indicated they would send me an order confirmation via email, which I never received. As that is what you signed up for. If you turn on your device and receive a message that no SIM card is installed, turn it off and try re-inserting your card. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. They will delete the line and all will work fine. Our community is your official source on Reddit for help with Xfinity services. Subsequently, I decided to buy a new cell phone from Xfinity which came with a sim card installed. Xfinity Mobile fast facts. SIM Card Replacement(s) : r/Comcast_Xfinity - Reddit All rights reserved. First, unbox You'll find everything you need inside: Your new phone and charger The Quick Start Guide outlining the setup process A SIM card and handy SIM Ejector Tool for iPhone users (Android phones come with the SIM pre-installed) Any accessories you ordered with your new phone (larger accessories may be shipped separately) Next, activate Find product images, reviews and tech specs for this LG X charge Android phone. It came with a new sim card and instructions. New comments cannot be posted and votes cannot be cast. Access your Xfinity Mobile account online or on the Xfinity Mobile app. Additional lines of unlimited data now cost $30 per line each . Reddit, Inc. 2023. If you have a suitable phone and account, you can transfer your Xfinity Mobile SIM card to another phone. Xfinity mobile - testing xfinity mobile sim on unlock phone Privacy Policy. https://corporate.comcast.com/stories/meet-our-digital-care-team. Read more about what to do if your SIM card isn't working. I contacted XM to determine which SIM was assigned to each device and instructed me to destroy the 4th SIM. You should also check the size of your SIM card and what your phone requires. How do I block calls and texts on my iPhone? Manage Your Account Changing or replacing the SIM card number (ICCID) on your account Do you need to order a replacement Red Pocket SIM card? LG X charge Smartphone for Xfinity Mobile (M322) | LG USA I bought an iphone 11 and when I was putting the sim card in it (from my iphone X) the card slipped out of the tray & is now jammed inside the new phone. I contact XM again. Xfinity Mobile pricing for shared data starts at $15/month, while unlimited plans cost as low as $30/month per line. Cookie Notice In that case, you might be wondering how you can do it and what you can do that will let you port in a new carrier. Remember first activate the New phone with new sim, you can throw other sim away. It's important to note, my closest XM store is nearly 1.5 hours away. If you have any further questions or concerns, please don't hesitate to reach out. Make sure you have your original phone number and detailed account information handy. If you have questions about your services, we're here to answer them. You just have to ensure the phone is registered with Xfinity with an active network. Next, go to the Xfinity Mobile app and sign in on your new phone. This can be on the top, side, or bottom of your phone. 0 My phone recognizes Xfinity Mobile as the new carrier of the sim, but it says "No Service", no matter where I am in the house, so certainly not a weak signal spot problem. That means that whenever you place your SIM card into a device, the network checks the number on the card so it can be sure that any activity on the device is tied to your wireless account. When you remove your SIM card from your phone and replace it with another card, you lose access to any information on the original card. The agent assured me the order had been sent and that FedEx would deliver it as promised that day (yesterday). I'm getting so upset Today I've been wasting my life trying to work with the Xfinity Mobile customer support to activate my Xfinity Mobile sim card. Follow these steps to download a new eSIM and reactivate your device. Should be able to swap devices there too. It's important to note, my closest XM store is nearly 1.5 hours away. . To do so, tap the language you prefer to use on your device. Next Activate the new phone with your correct phone number. Phones that are supported by Xfinity Mobile include Apple iPhone, Samsung Galaxy, and several other Android and Windows phones. Xfinity Mobile online activation announced the transfer was succesful and my number is activated. New comments cannot be posted. Privacy Policy. I spent a good deal of time on the phone today trying to get this resolved. All rights reserved. As you might guess, if you've read this far, I also never received that SIM card. After the FedEX driver came by my home at the normal time and did not deliver a SIM card, I called XM yet again. Select a country or region. What's a SIM card / eSIM? I am always up for a challenge and love to work hard to achieve my goals. If you have questions about your services, we're here to answer them. I noticed my billing show that I have two lines. All rights reserved. Xfinity Mobile is a mobile service for Comcast customers who want to use their own phones, meaning Xfinity phones will work with any supported network, including AT&T and Verizon Wireless. How do I install my SIM card on my new Apple device or iPhone - Xfinity Can you help? After sorting that out, I was able to activate 2 lines and ship the remaining SIM to my daughter at college in another state. Reddit and its partners use cookies and similar technologies to provide you with a better experience. How to qualify for Emergency Broadband Benefit Spectrum, How to get Spectrum Mobile Hotspot Plans with Unlimited Data, Can I put my Xfinity SIM Card in another phone. If not, why? For more information, please see our NetworkBuildz 2023. When you are trying to port out your number you will need to have the Xfinity Security PIN with you. 5.0 5.0 out of 5 stars 1 rating. Trying to resolve this with on-line help is a joke. It allows you to insert the SIM card from your old phone into your new phone and keep using the same number. Our community is your official source on Reddit for help with Xfinity services. I just got my replacement phone from Xfinity mobile. I contacted XM who then placed a new order. Archived post. Each SIM card has a unique identification number that matches the number on your wireless account. At times, changing your phone number becomes a necessity. Reddit, Inc. 2023. Over time, SIM cards were able to store a few pieces of additional information including text messages and even a few pictures. My daughter's phone also needs a replacment SIM card but we are struggling to get in touch with Xfinity; the "14-21 mintue" wait time on the phone was over 1/2 hour on my lunch break and the Virtual Assistance is useless. All rights reserved. Gretchen Whitmer Net Worth How Much is She Worth? 2 Look for and identify the SIM card tray. SIM Swap Scams: How to Protect Yourself | Consumer Advice Need to replace sim card; stores are closed - Xfinity Community Forum Subscribe to Email Updates : How To Bring Your Own Device (BYOD) to Xfinity Mobile By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. If your SIM card goes bad, you can swap out SIM cards on your current device, although doing so may cause you to lose some information. For more information, please see our A SIM card holds a variety of information. XM confirmed the order and shipped 3 SIM cards to my home address. Can I put my Xfinity SIM card in a Verizon phone? A SIM card is a small chip that contains information your device needs to connect to the T-Mobile network. Reddit, Inc. 2023. If you have a suitable phone and account, you can transfer your Xfinity Mobile SIM card to another phone. Save my name, email, and website in this browser for the next time I comment. Under Your Info, tap on Manage Accounts and select the account you want to transfer your SIM card. If your activation does not get finished even after that then you will have to contact either the agent of the Xfinity Store from where you got your service or you can contact Xfinity Mobile Customer Support. So when you signed up for BYOD bring your own device a line was created for that. Archived post. We waited a few extra days to see if it would finally show up, but it never did. It should never take longer than 10 minutes, but here I am being transferred three times, being told to reset my device, my network settings and everything multiple times despite I clearly told them that it didn't fix the issue. You can contact an agent from Xfinity Support and ask them to unlock your phone. After speaking to a supervisor, it was determined the orders were being cancelled automatically by the system because the phone number assigned to the SIM order was in a 'Pending Activation' state. How were you able to reach a live person? You can easily request a security PIN from Xfinity through the website. I replaced them with some old galaxy phones. They would also ship this FedEx overnight because of all the issues. Under details on the right corner, tap on SIM Card.. Cookie Notice Are you interested in porting out your number or device from Xfinity Mobile Network to a new carrier? If not, why? Cookie Notice This post is now closed. My phone from Xfinity mobile recently died (as in the charger port is just non-functional, it refuses power, it got bent pretty bad) so I purchased an unlocked phone off Amazon. Thanks for the reply. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. New comments cannot be posted and votes cannot be cast. You can call the Xfinity Mobile Department at 1-888-936-4968 and ask them about the cost of a replacement SIM Card as well as how you can get it.Generally, it does not cost more than $10-20 to get a replacement SIM Card. New comments cannot be posted and votes cannot be cast. Note: Be sure not to insert the tool into the microphone hole on top of your device. You can still talk with other people on iPhones with FaceTime, or if you have WhatsApp if you are using them. That's it. Reps don't really have this information yet, so if you call in, your mileage may vary. What Is Xfinity Mobile SIM Card Replacement Cost? Follow the steps given for being your own device. My Xfinity Mobile phone is activated. If you detach the Xfinity SIM from your current phone and insert it into another phone, you will lose all data and voice services associated with your account. eSIM. Go to your devices in your account on the Xfinity Mobile website, Click on the device that you intend to replace. Learn more about the porting and activation process at: https://www.xfinity.com/mobile/suppor. You will need to have the security PIN from Xfinity Mobile and an unlocked device before you can port it to a new carrier. Select the device associated with the number that you want to transfer. I replaced them with some old galaxy phones. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. Due to a variety of reasons I still do not have the 3rd SIM card, which I'll still need to send to my daughter at college. Then just move the sim over yourself. But make sure the phone is unlocked and has the correct frequency required by Xfinity Mobile. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Yes, you can switch SIM cards between phones. However, you should wait for a few hours just in case. Now, choose an active lion where your security PIN will be sent. That may be the reason why we are stating that the device is not currently ours. Be sure to use the eSIM IMEI, not the IMEI2 listed under "Available SIM" Previous carrier already sent me a notice that the number has been de-registered from them. Information not stored on the SIM card, such as videos, applications or documents, is still available on the original device. Cookie Notice I contacted XM again to explain the situation and asked them to ship a new SIM card directly to my daughter at college. Of course, the USPS mysteriously lost this SIM. How Can I Put My Micro SD Card in a Different Phone. Scan this QR code to download the app now. What are my options? This detailed FAQ guide answers all such questions. 59K views How to Install and Activate Your Xfinity xFi Gateway. Some devices also allow you to copy your SIM contents to the device memory, so activating this feature before swapping your SIM card means your information remains available after you make the switch. Sebanti is a content blogger with a passion for all things social media and technology. and our Embedded SIM (eSIM) is just a SIM card gone digital, so you don't have to wait for a physical . Tap a Wi-Fi network for which you have the password or tap Use Cellular Connection to use cellular data to activate your iPhone. What do I do if my eSIM or nanoSIM card isn't working? - Xfinity Yes, you can use an Xfinity SIM card in a Verizon phone, but you will not be able to use and operate your Xfinity services. Welcome to the Xfinity community! This order was delivered on time. 5. Besides that, if you have a prepaid plan, your phone may not support Xfinity Mobile. If all of your information is correct, the transfer process from most major carriers will be done in about 10 minutes. Note: Before you get the Transfer PIN and try to port your number to a new carrier make sure your device is unlocked if you also want to bring along the device. need a new sim card | Xfinity Community Forum In this extensive guide, we will be answering all your questions regarding how to Port out of Xfinity Mobile and then some more. Do I need to return the unused sim card? The next day, the original order of 3 SIM cards arrived, so now I had 4 SIM cards for 3 devices. Do so by tapping the country or region in which you'll use your device. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, When I signed up for Xfinity mobile I ordered a sim card to bring my own phone. Question. Cheap cell phone plans starting at $10/mo -Compare Now Xfinity Mobile review Xfinity Mobile plans Xfinity Mobile coverage Xfinity Mobile user ratings By Rob Webber - Last updated on January 13th, 2023 MoneySavingPro independently researches the products & services to bring you our recommendations. This question bothered a lot of people, and the answer to this question is straightforward: you can generally insert your Xfinity SIM into any other phone that has the same type of card reader as your original phone. Go to your devices in your account on the Xfinity Mobile website Click on the device that you intend to replace Click "Replace this Device" Follow the steps given for being your own device.
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