Every time we pull in to grab or store stuff she is always working! Amazing staff! Clean, convenient, and the office staff is super helpful. Thank you to Laura and public storage. Its cheap for a reason. We did all that, then they charged me for March rent. I explained my need for a closer unit and she was more than happy to help. Slade was very helpful and efficient in getting us our storage unit. This is the second unit my husband and I have rented through Jody and she has been nothing but helpful! Jody was super helpful! I was moving my stuff directly from containers to the storage. This is ridiculous! Jody has been so very helpful and thoughtful! 5 Stars all the way! No communication that these repairs will be made, no discounts on rent when they agreed to provide us with heating and air conditioning included with our rent payment. The loading/unloading is a inside drive thru so no matter the outside elements you are in a dry climate controlled area to do everything once you arrive. The contactless process was very easy and simple and covered very thing needed. I had a great experience with Kelly at the storage unit facility. Highly recommended! Thank you! Very affordable rates! Web471 customer reviews of Public Storage. Thanks again Jody ;-). At this Prosper Public Storage you'll find: Thank you Dana! Great coustmer service tish is very friendly and helpful, I will definitely be coming agian. We were mad and the managers were very unhelpful. Just signed up for the first time with Public Storage. They rarely clean the restrooms! Jody was amazing!! Temperature and humidity levels within any storage space including climate-controlled spaces may vary. Great location, units were clean and there's a restroom located in the building! So now I get an email that says they are doing construction and my two units need to be cleared out by the end of September 2022. you find perfect storage space. Kelley was the best!! I did notice it before I moved in but I assumed this would be cleaned out by now but its the same insect debris and trash throughout the hallways. Well be telling people about this place! Even helped me get my lock opened and set up. Thank you so much Liz. Limit one offer per household. Subject to change. So glad we found this location and found Jody. If you want the best service or looking For storage look for Tish. At this Prosper Public Storage you'll find: Jody and Tia are awesome!!! Thank you Jody! Jody also gave a tour with helpful tips regarding gate access, parking and their app! Jody you rock! Slade was very nice and so helpful with everything! TISH IS AMAZING! Worst customer experience ever! As a business owner its hard to want to bring my product here when they have staff like this. Super helpful! Great place to rent a storage. I was impressed by their storage facility, very clean and new. Every season change the units quit working and required service repairs. Tish provided such amazing customer service. We got our unit in October 2021, when it was All Storage, Public Storage bought All Storage in December. Recommend. Other restrictions, taxes, and fees, including an administrative fee, apply. I had my unit there for 5 years. Mani A. - Manager Database Administration - Life Time Inc. I thought she was just having a bad day. Highly recommend this location. Subject to availability. Reservation required to guarantee price. Prosper, You are such a phenomenal person . Jody is wonderful! :). All of these reviews are from when this place was All Storage. This Public Storage in Prosper, was awesome! I highly recommend this place for your storage based on my experience. She showed be the different sized units and talked to me about how to be efficient with the spaces. We saw her when we returned put our belongings in storage, she was walking the property and cleaning up the trash. We had a great experience and would use the facility in the future. Once you've found the right storage unit, you can lock in your price by making a free reservation. Highly recommend! She helped us out all the way! Pricing subject to change. Staff was also super friendly and helpful. I would for sure come back and bring more business to Laura!!!!!! Stay away!! I had a great experience at Public storage today with Jody. 6 stars. Tish was amazing. Storage units are all super clean. Dyman did an awesome job!!! Kandi was awesome helping me with the paperwork and giving me the best options for my budget. However, once I got there (2 hours later) with my movers in tow - they tell me that the $1 special doesnt apply for my unit and that the she made a mistake. Storage at 1241 Prosper Commons Blvd Prosper, TX Jody is very friendly, easy to talk with, and excellent in her explanations as to procedures when entering the facility. (May 10th Update, I was just informed that my rate is going up $50 per a month! Moving out on the 1st and they're still charging me for the ENTIRE month of November. Love that you can drive the car inside the building, to avoid rain or heat! I would recommend this storage! I can't say enough good things. Actual space sizes may vary from approximate size estimate and reservations do not guarantee unit availability. Wasn't planning on renting a unit today, just " price checking ". Liz was extremely helpful and thorough today with helping me with my reservation. We were very unfortunate to get a unit on the second floor. So helpful and caring of the property and the clients she helps. This offer applies only to the rental fee. Jody the manager showed me all the features of the facility and was a great help in getting me set up in the perfect unit. Jody was AMAZING! I would not recommend this place to anyone and am overly frustrated with their lack of service. She had everything we needed. Other restrictions, taxes, and fees, including an administrative fee, apply. I would recommend this place for sure. Great experience. This offer applies only to the rental fee. The facility is spotless! Pricing subject to change. Great service! Not a huge deal but if I was moving something heavy it would have been frustrating. Jody, The manager there at the Prosper Frontier location is excellent. Made move in smooth in a very stressful time. But at our actual meeting to look at the storage unit. Jody was very helpful and pleasant. Think twice before choosing this place. Very helpful, really knows what she is doing, A+! It is very clean new beautiful and the manager Jody was very helpful and kind show me the unit and explain everything for me I really appreciate it . I've only been here since Christmas!) Limit one offer per household. I highly recommend this facility if you are looking for storage needs! Downs, Boston. Toned lithograph by A.E. I wish I had a Jody at my company! Thank you for such a smooth transition. Please inspect any unit before renting. I was able to go in and look at units for the perfect size! Oh.and one elevator out of service. Thank you Jody!! The computer system was a bit slow, but this was not her fault. I want to say thank you Jody for really working with me on one of the worst days in my life. brand new, super clean and right off the tollway. She has always been available when I needed help and has been very welcoming. Definitely going to recommend the Storage! Slade was great & easy to work with; he showed me everything I asked for & made the process simple! See contract for full details. Jody was professional, knowledgeable, friendly and answered all our questions during our tour. Shes even followed up with us to make sure everything was good, which is rare these days. Shes so welcoming and helpful! See contract for full details. Fantastic storage facility. Easy going sign up. I go in every Sunday to store or pick up things from my space and she is always there with a smile if I ever need anything. Climate control. See contract for full details. Shes so knowledgeable and passionate about her work and had amazing recommendations for me! WebPublic Storage rents spaces large and small, from closet-sized units to ones that can hold the contents of a five-bedroom house. This location has been great. It might be because I was there at right and right place but they had exactly what I needed and when I needed more space he had another unit available right down from my first unit. She was friendly, efficient, and the model of customer service. The area is also a nice safe area near the main police station. Takes months to get repaired and then it gets worse instead of being fixed. This place is shameless and pathetic. Dana was very helpful and friendly. Jody is awesome! Not available on transfers or additional spaces. Offered only on selected space at select locations. Great place to come they had me in and out with a new unit as fast as possible make sure to get helped by Jody she did a great job I will be back to get another unit forsure. Pricing subject to change. It is large, new & nice, but it has improved even more since Jody has been here. WHOEVER GETS OUR OLD STORAGE WILL STILL HAVE TO PAY EVEN THOUGH THAT MONTH HAS BEEN PAID BY US. These gals were great! Jody was amazing, she helped me thru the process and rental. There was a great promotion from the rental insurance also. Tish was great. Please inspect any space before renting. Very professional and trustworthy. Great Experience. See contract for full details. Ryan was a great help, got everything set up fast and easy! Wonderful customer service. Jody was absolutely amazing so friendly and thorough. Jody was very informative and friendly. Not sure about the size you need? The location itself was impressive, as it was kept very neat and well-maintained. The property is spotless and easy to navigate. Go Liz . They took care of the unit even having a lock, which hadn't occurred to me in the circumstances my move. Jody was so very helpful and kind. Noah was really helpful and Kandi was a doll! We would definitely recommend this location. Excellent Customer Service! Not available on transfers or additional spaces. Please, please stay away. Kelly was awesome! help Cars/trailers often blocking each other in. Billy was very helpful and professional! Don't worry, online pricing discount will be honored for any rental originating from an online reservation. She was informative and very nice. The facilities are very nice. Would definitely recommend. Tish and Slade customer service is truly impeccable. Definitely rent here! Thank you Kelly for all your help! All Storage/Public Storage has been a great experience. Shes extremely helpful and amazing with on her work. Nothing! Super quick and easy. Jody was fantastic and the facilities are amazing. Thank you, Jody! given in the manner and form set forth by law, Public Jody if you read this know that I really hope you can find a place in your heart to control your anger and provide great customer service. Online pricing available only for online reservations and rentals. Showed me exactly where I needed to go. See what fits in different storage unit sizes, Storage units in Prosper are easy to locate between Dallas Parkway and Coleman Street just north of U.S. 380/University Drive. Slade was very helpful in presenting our options and ensuring we selected the right amount of space for our move. We filled out the online reservation which was a snap to complete. Bryan handled me and my frustration very well and professionally. Jody, the manager, gave me a tour of the facility and helped me to my unit. Awesome! Amazing service today with Jody. We definitely recommend this Public Storage location. your search criteria. Boxes, small furniture or studio appartment, Up to 35 - Suitable for most RVs & Boats. Helped me understand everything completely through and was super friendly. We just moved into this storage facility after being in a previous storage facility in Frisco for 20+ years. Super clean facility!! Helpful. Promotions good for new customers only. Don't worry, online pricing discount will be honored for any rental originating from an online reservation. Jody is awesome. We received excellent service and were very impressed on the cleanliness of the facilities. If I ever have the need for storage again I am coming straight here! Thanks again Jody for making my experience here at Public Storage a great one. Reservation required to guarantee price. We are very disappointed. She is thoughtful, patient and kind; everything youre looking for in Great customer service. As a new customer, I couldnt have had a better experience. Rude and just plain mean. Thanks for all your help Sara! Public Storage hiring Customer Service Self Storage Manager She showed me the layout and showed me the different options for units. This storage is such an awesome storage especially working with JODY, she is simply an AMAZING individual. Online pricing available only for online reservations and rentals. We asked the manager of our rental for reimbursement for the a/c fans we had to buy since the A/C has been out every summer, the manager emailed us and told us she would be happy to send us paperwork if we wanted to break our lease. Not sure about the size you need? She was able to get my unit ready as soon as possible even with a short notice. Super easy to work with. This faculty is so clean. I would highly recommend this Public Storage to anyone looking for a friendly clean place to store their possessions. Pricing subject to change. We reserved a space online and finished the process on site. Jody in office is awesome and helpful! She showed me the facility and explained exactly the size I would require. I guess you get what you pay for so Ill go elsewhere! Located the perfect units for efficient loading and unloading of storage. Thank you, Jody! If I could give 10 stars, I would gladly do so for the amount of professionalism and expertise Tish has. Best customer service ever! This is a very clean facility. Liz was extremely helpful to me. Moving our stuff in couldn't have been easier. UPS Store Jody was amazing!!! She helped me set up two units next to each other. Actual unit sizes may vary from approximate size estimate and reservations do not guarantee unit availability. THEY DEF STEAL YOUR MONEY. AMAZING!!! Easy to access. WebPublic Storage at 207 Avery St, Dallas, TX 75208. Such an easy process!!!! I would recommend this location to anyone looking for a storage unit. Jody has helped me immensely in getting ready storage units I needed close together and working with me to keep my peace of mind when I was so distraught. I saw employees routinely performing maintenance during drop-off or pick-up of storing items and I never had issue getting in when I needed or wanted to. Jody had been a godsend. Yes this is further away from where we live, but we are SO happy we made the move. This offer applies only to the rental fee. You will not have access to your unit at this place when the elevators down unless you plan on spending a looong time here or come in the middle of the night. I called and gave notice, I was told to move out whenever I needed to, leave the door unlocked, and stop by to let them know. Slade Schneider at the Celina location made it easy to complete the rental agreement after the online sign up failed :( Thanks Slade for making it easy. I left a message, no return call. I have rented a climate controlled storage unit here for a few months now. Once you locate it's easy to figure out. You don't even have to go into the office. I have 30 years of experience with storage facilities and Public Storage in Prosper is one of the best locations I've encountered. She held my hand and provided me with amazing service, walking me through all the necessary steps and making sure I understood everything along the way. She helps us get in and out with a storage unit in under 10 minutes. All-indoor, Reynolds Middle School families and neighbors looking to declutter can store all-ages recreational gear in a, Small businesses on Industry Way and Coleman Street can use a, If you'd like to clear out the garage and get your cars parked inside again, try a, Homeowners around Prosper High School planning a remodel can store five rooms of furnishings in a. Prosper is located 35 miles north of Dallas. Jody is professional, kind and on point! GO. Asked my needs and suggested changes where necessary. The bad.the lady working there tonight hates her job and it's evident. Limit one offer per household. I only give it 3 stars because there are no dumpsters for their renters to use. She addressed all my concerns with ease. She did it all on line. Super helpful and got us exactly what we needed. We weren't the only ones trying to get in to units we should have access to 24/7. Ft. (469) 912-3023 920 West Frontier Pkwy, Prosper, TX 75078 Directions Visit Property Office: 9:30 am-6 pm Mon-Fri 9:30 am-5 pm Sat Mind blowing!!! She was super friendly, knowledgeable and we will definitely recommend this location. We are very happy with this unit! You went out of your way to help me with all my needs. I drive by and also deliver to this location daily as a UPS deliveryman. He answered all my questions and I didn't feel rushed. She is just amazing and easy to deal with, patient, and very accommodating. Tish (who called herself the manager but I seriously doubt she is because she could not understand what prorated rent was) is an absolute liar. Brand new facility too! Becky Hopper was so friendly and curious, that made my whole experience easier, great place to keep your things. I expressed that I'm not disputing any increase - I am disputing an 80% increase that is $500 more a year without any type of courtesy notice. We needed a unit briefly because both our parents had passed away. Other restrictions, taxes, and fees, including an administrative fee, apply. Promotions good for new customers only. All-indoor climate controlled storage units At this Prosper Public Storage you'll find: Kelly was so helpful during my moving process! The facility is clean and secure and easy to work in. She was fantastic to work with and made the checkout process easy! Jody was super friendly and helpful. Moving has got to be one of the most stressful tasks families have to attempt. Would definitely recommend this facility. 17-07 an ordinance amending prosper's zoning ordinance; granting a specific use permit (sup) for a mini-warehouse/public storage, Kelly was fantastic to work with. Extremely friendly and offered suggestions on how to maximize space and organization of units! This place is very clean and the people who are renting their own space mind their business and are nice as well. Very clean facility. The property is clean and convenient. Awesome team and location! Jody was great. Thanks Slade! Alyssa and Tim are very helpful. One of the clean and secured storage I have seen, with good care for the customers. Reservation required to guarantee price. She needs to be let go. Subject to availability. She was friendly and very knowledgeable. Very helpful at getting us switched to a unit that worked better for us. Looks like there is limited availability for spaces that meet Here are a few handy resources for planning your move to Prosper: 1. Clean new building, easy access and fair prices for climate controlled storage - Jody at the front desk has been extremely helpful and good to work with. She has been nothing short of great in helping us get all of our storage needs with multiple units after a fast selling of our home. Jody was was amazing! She answered all our questions and said to contact her with any other information we need. We kept it as we were slowly going through their items. Dyman was also very easy to work with and his customer service skills are superb. Definitely will be recommending people here! Temperature and humidity levels within any storage space including climate-controlled spaces may vary. I appreciated the excellent service today! Reservation required to guarantee price. She answered all my questions and was very helpful. Tim, the on site manager, is very friendly and helpful, especially when the tenants are out. Great service today at Public Storage. I will definitely be renting a unit from here if I need one in the future. Terrible Location and Service! Slade answered my call and professionally handled the gliche and provided me excellent customer service to finish my transaction. Online pricing available only for online reservations and rentals. During the ice storm, Kelly called me back to confirm my new reservation! Close to home! Wonderful staff and beautiful facility! I move my things out. Ben was awesome! Yall are lucky to have her on your team. WebPublic Storage - Prosper - 920 Cook Ln 920 Cook Ln Prosper , TX 75078 (833) 448-1067 1 2 3 4 5 4.6 / 5 Total 21 Reviews We are experiencing higher than normal call volume. She Made our upcoming move so much easier living from out of state! If you are ever at the 920 w frontier pkwy, Prosper location, ask for Jody!!!!
